Flippa
FOR SALE
Business Name

ExpertHelp

Business Model
e-Commerce
Industry
Internet

$70,000

Asking Price
Multiple 7.8x
ExpertHelp is a Pay Per Answer (PPA) service.
This business owner has manually entered their financials
This business owner has connected their site traffic with Google Analytics

Facts and Figures

Location
United States
Date of Founding
2010
Full-Time Staff
Owner Operated
Annual Revenue
$90,500
Annual Expenses
$81,500
Annual Net Profit
$9,000
Note: Where the business is less than 12 months old the annualized data represents total sales for the period of operation.

Recent Performance

Month Pageviews Users
October 2019 84,612 25,030
September 2019 67,270 25,352
August 2019 72,071 29,430
July 2019 75,614 28,625
June 2019 73,779 25,064
May 2019 101,878 25,223
April 2019 105,209 26,330
March 2019 107,246 28,104
February 2019 110,881 28,521
January 2019 172,791 39,447
December 2018 152,892 33,972
November 2018 149,944 34,172

Note: Traffic data was provided on 15 November 2019. Enquire for more recent data.

Business Description

ExpertHelp provides one-on-one advice and support for a nominal fee. We have a team of Experts in:

  • Tax and Accounting
  • Veterinarians
  • Technical Support
  • Auto Repair
  • Appliance Repair

Post your question, choose your Priority, Pay and Get an Answer.

How does your business make money?

ExpertHelp charges between $27 and $57 per question to connect one-one-one with a live Expert online. We also charge for upgrades, like Phone and Remote support ($30 and $20) and we keep a small % of Expert tips.

Important Note: You are bidding/buying the company's brand/assets/technologies only. The revenue numbers are for real but are based largely on technical support sales, which Google and Bing no longer allow.

Why should someone buy this business?

Here are just a few reasons to buy ExpertHelp:

  • Established and trusted brand since 2011.
  • 4.5 out of 5 Stars on Trustpilot, with over 1,500 reviews
  • A+ Rating on BBB.
  • Aged domain (since 2003)
  • Ahrefs DR 26, 4.7K backlinks, 439 Referring Domains, 9.8k organic keywords.
  • High converting purchase funnel, with some pages converting over 10%.
  • $55 average sale, more than $60 customer lifetime value
  • Large potential for category expansion.

There are two types of potential buyers for ExpertHelp:

  1. Someone who already has a site with tons of traffic or a portfolio of sites who can send relevant traffic to the ExpertHelp "System". For example, if you have a highly trafficked "technical support" blog or resource site, you can offer "ExpertHelp" as a way to connect with a live technical support rep.

  2. Someone skilled in SEO, Content Marketing, and Social Media who could tap into the ExpertHelp "System" and build upon the trusted brand equity.

Why are you selling this business?

I put nearly 10 years into building the ExpertHelp "System" and growing the business primary with PPC. We got the business up to nearly 80k one month. Most of our revenue came from third-party technical support.

Recently both Google and Bing have banned tech support companies from advertising on their platform. Last year around this time we lost most all of our Google Ads revenue when they banned technical support (our Google Ads account is still active). Just recently our Bing account was suspended due to third party tech support.

There is great potential for someone who has the time and energy to use non PPC methods (such as SEO/SMM/partnerships) to grow the business. I want to spent more time with my family and explore other opportunities.

The purchase comes with up to 10 hours of phone and email support for 1 year. Additional is available for purchase.

Business Strengths

  • Key Words Ranking
  • Brand and Community Loyalty
  • High Barrier of Entry to Market
  • Large Customer Database
  • Well Established and Unique Brand

Opportunities for a new owner

  • Start Selling into New Markets
  • Improve Current Marketing Efforts
  • Introduce Further Revenue Streams

Key day-to-day operations

  • Customer Support / Service

Marketing

  • Email Marketing
  • Partnerships
  • SEO

Assets

  • Brand assets
  • Custom technology
  • Customer databases
  • Domains
  • Social media accounts
  • Vendor contacts
  • Website files, source code and content
  • e-Commerce platform accounts
  • Google Adwords

Social Media

Facebook
1.2K followers
Twitter
130 followers
Instagram
0 followers

Post sale support

This is support provided by the seller when transitioning the business to a buyer.

Included

About the Seller

Matthew Pomar

Verified Account

United States

Contact